Refunds and cancellation

Last updated October 13, 2026

Cancelling

You can cancel a paid plan at any time, without contacting us: go to Settings → Billing → Manage billing and choose Cancel plan. Your plan stays active until the end of the month you've already paid for, and then your workspace moves to the Free plan. You won't be charged again. Your workspace, meetings and files are kept.

Refunds

• First payment: if you're not happy with a paid plan, email info@veyara.co within 14 days of your first payment for that plan and we'll refund it in full.
• Mistaken charges: if you were charged after cancelling, charged twice, or charged in error, email us and we'll refund that charge.
• Otherwise: monthly payments aren't refunded for the part of a month you didn't use, because cancelling stops the next charge and you keep access until the period ends.
• Nothing here limits any refund rights you have under the law where you live.

Refunds go back to the card you paid with, usually within 5 to 10 business days depending on your bank.

Changing plans

When you move between Pro and Business, Stripe prorates the change: you're credited for unused time on the old plan and charged for the new one.

Contact

Billing questions? Email info@veyara.co from the address you sign in with. See also the pricing page and our Terms of Service.